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Unable to import existing account using private key

I downloaded Anchor wallet (v.1.3.2) for MacOS (10.12.6).
tried to set up by importing private key from Seeds global passport web app (desktop).
the key starts with 5 and has 51 digits but the green “import account” button does not light up.
thank you.

Same problem since 8-10 days ago, and same problem importing accounts from Ledger.

1 Like

I believe we resolved this. One of our APIs crashed over the weekend for Telos, so there was an outage, which we are now rerouting to prevent downtime from.

You can always try to change the API being used to either: