Hello. I recently purchased an EOS account (ebonhaven.gm) from the Anchor iOS app, but was unable to retrieve my keys. During the payment dialog, my payment failed due to an unrecognized face and I received the Retry or Close dialog in the Anchor app. Clicked Retry and made the payment successfully and saw the success message in Anchor, but the Retry or Close remained. Since I didn’t want to make another payment, I chose Close. Unable to access keys to the new account as I wasn’t able to proceed with the signup process.
I’ll request a refund through Apple if the account can’t be retrieved. Thanks!